Spotlight

Please join us in celebrating Sumner County, TN’s Telecommunicator of the Year — Kasumi Magnis!!

Kasumi is the kind of person who lights up every shift she walks into, often arriving for night shift with a wagon full of crafts, projects, and enough positivity to carry the whole room through the long hours between calls. (And yes… she hand knits her own sweaters, which somehow makes her even more iconic.) Beyond her creativity and fun spirit, Kasumi is an exceptional telecommunicator. She is dependable, professional, calm under pressure, and always ready to support her team. Whether she’s assisting coworkers during high-stress moments, helping dispatchers without hesitation, or providing callers with reassurance and respect during emergencies, Kasumi consistently goes above and beyond. Her dedication, motivation, and lifesaving accomplishments speak volumes about the incredible impact she makes every single day. She rarely misses a shift, always arrives ready to give her best, and brings compassion, strength, and professionalism to every call. Kasumi is more than deserving of this recognition, she is a true asset to Sumner County and an inspiration to her team. Congratulations, Kasumi, on being named Telecommunicator of the Year!