Sumner County ECC Job Descriptions

Telecommunicator Job Description

The Telecommunicator (TC) is an iatrical part of Sumner County Emergency Communications Center. They are responsible for handling all emergency and non-emergency calls for service that come in the center. They give lifesaving pre-arrival instructions to those in need and provide a calming voice in the time of need.

  • High School or GED
  • TCIC/NCIC certification within six (6) months of employment
  • Successfully complete APCO Basic Telecommunicator Certification within six months of employment
  • Successfully complete APCO Emergency Medical Dispatch (EMD) and Fire Service Communications(FSC) Certification within six months of employment (as required for position assignment)
  • Successfully complete CPR, and TDD training within six months of employment
  • Complete FEMA Incident Command System courses (ICS 100, 200, 700 and 800) within six (6) months of employment.
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