This is the first countywide consolidated center for Sumner County.
The 9,000-square-foot center is being built to meet Federal Emergency Management Agency standards to withstand a direct hit from an EF5 tornado, the most severe, according to the Enhanced Fujita scale. The contractor’s estimated time of completion is schedule for November 2016. The county anticipates taking possession of the building in early 2017. Once possession is given we will start outfitting the interior for operations. Our goal is to be up and operating July 2017.
The Sumner County Consolidated Emergency Communications Center and Emergency Operations Center will handle all calls for service for the Sumner County Sheriff’s Office, as well as Hendersonville, Gallatin, Portland, Westmoreland and Millersville police departments. This center will consolidate those centers and bring every discipline, Fire, EMS and Law Enforcement under one roof.
At this time all calls for service, flow into each individual police agency’s dispatch center then the operator would dispatch Officers to the scene. If Medical and/or Fire services were needed they would transfer to the appropriate agency for that particular function or service.
Once we bring this facility online, it will be greatly improve the efficiency in which emergency calls are managed. Our Telecommunicators will handle every call from start to finish. The shared effort, information, experience, training and resources to improve effectiveness, avoid duplication, improve communication and response times.
It is essential to improve communications and have a coordinated response throughout our county with the New ECC this will benefit all of our Public Safety and Emergency Service workers. We want to serve as a bridge between both the communities and agencies in an effort to maximize everyone’s potential. We plan to provide superior, effective, efficient and equitable services to all our citizens and first responders.